- Enhancing brand loyalty by user-centric experience design for a product/service.
- User Insight Discovery by administering User Experience (UX) Design Research.
- Ideation to execution projects on new customer service/engagement innovation, patient engagement innovations etc.
- Customer Journey Mapping for a product/service, persona and stakeholder mapping.
- Skill Building workshops for Sales Leaders for up-skilling their capacity on
- Win-Win Customer Relationship Building,
- Business Assertiveness in Dealing with Sensitive Customers
- Understanding Customer’s Business & Partnering
- Harnessing on Customer Life Time Value (CLV) for Growth
- Simple Technologies in Use for Effective Sales Administration
- Marketing Team Up-skilling based on ‘Design Thinking’ and User Experience Design process on :
- Enhancing User Brand Interaction & Loyalty
- Customer Experience
- Crafting Customer Centric Communication
- CX approach to New Product or Service Launch
- Customer Engagement Innovation
- Medical Education / CME Innovation
- Healthcare Profession (HCP) Education & CPD
- Using Simple Technology for better sales team/customer engagement
- Patient Engagement to drive usage and adherence
- New Product Launch with embedded Customer Experience for fast adoption
- Consulting for appropriate technology adoption for an effective and efficient system of customer experience in the entire customer journey and across channels.